Empire Plumbing of SWFL Privacy Policy

We may collect personal and non-personal information from you when you use our website, including but not limited to:

• Personal Information: Name, email address, phone number, mailing address, and any other information you provide when filling out forms or contacting us.

• Non-Personal Information: IP address, browser type, device information, pages visited, and other analytical data.

We use the collected information to:

• Provide and manage our plumbing services.

• Respond to inquiries and service requests.

• Improve our website and customer service.

• Send promotional offers and updates (only if you opt-in).

• Send text messages regarding appointment confirmations, service updates, and other relevant communications (only if you opt-in).

• Comply with legal requirements.

We do not sell, rent, or trade your personal information. We will only share your information should we be required to do so by law.

• Legal Compliance: If required by law, we may disclose your information to law enforcement or regulatory authorities.

We may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings.

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet-based system is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any information.

You have the right to:

• Access, update, or delete your personal information.

• Opt out of marketing communications.

• Opt in or opt out of receiving text messages from us at any time by updating your preferences or contacting us directly.

• Disable cookies through browser settings.

We may update this policy from time to time. Any changes will be posted on this page with the revised effective date.

Privacy Policy for SMS Communications

1. Information Collection & Use:

• We collect phone numbers only when customers explicitly consent to receive text messages.

• Your number will only be used for company-related updates, promotions, and service reminders.

• You may opt in to receiving all communication or just company-related updates and service reminders by texting START to 239.265.9057

  • To opt in to just receive appointment updates and service related messages, text SERVICE to 239.265.9057​
     

2. Data Protection & Security:

• Customer data is stored securely and never shared, sold, or leased to third parties.

• We implement safeguards to prevent unauthorized access or misuse of data.
   

3. Customer Rights & Opt-Out Policy:

• You may opt out of text messages at any time by replying “STOP.”

• Once you opt out, you will no longer receive promotional messages, but you may still receive service-related communications (e.g., appointment confirmations).
   

4. Message & Data Rates Disclosure:

• Standard message and data rates may apply, depending on your carrier.

• Empire Plumbing of SWFL Inc. is not responsible for any carrier fees incurred.
   

5. Changes to Policy:

• We reserve the right to update this policy, with updates posted on our website.

If you have any questions about this Privacy Policy, please contact us at:

Empire Plumbing of SWFL Inc.

3562 Broadway Suite 130, Fort Myers, FL 33901

admin@empireplumbingpros.com

239.265.9057

​

By using our website or opting in to receive text messages, you consent to the terms outlined in this Privacy Policy.